Notice: The 2020-2021 HEAT utility assistance season is open to the community beginning November 1st. You can apply for utility assistance with online, phone appiontment, fax, mail, or drop-off options available beginning in November.

If you have a 48-hour shut-off notice, please call 801-359-2444.

Fax Number

Application Mailing Address
Attn: HEAT Program
850 W 1700 S Suite #4, Salt Lake City, UT 84104

Application Drop-off Locations
Drop-boxes are located outside. Please make sure applications and all documentation are stapled together. Due to COVID-19, we are unable to make copies in our office at this time. If copies are needed, please visit your local DWS office to access a copy machine.
Creekside: 254 E. Gregson Ave. Salt Lake City, UT 84115
Glendale: 850 W 1700 S Suite #4, Salt Lake City, UT 84104

For residents of Murray city, additional utility assistance is available for those impacted by COVID-19. Limited funding available. Apply today by calling 801-359-2444.

Now Providing Year-Round Assistance!


Need help with your power and gas bills?

The HEAT Program helps families in income-eligible households pay their power and gas bills year-round. We also offer crisis assistance year-round. If you live in Salt Lake County or Tooele County and you need help with your heating or cooling costs, apply today.


Who Qualifies for HEAT

To qualify for HEAT assistance in Salt Lake and Tooele Counties, you must meet the following requirements:

  • Must be the person responsible for the utilities
  • Must have at least one household member who is a US citizen or qualified non-citizen
  • Must have an income at or below 150 percent of the federal poverty level
  • Federal Poverty Level Chart

How to Apply

Option 1: Fax, mail-in, or drop-off your printed application.

You may send a completed form, along with copies of all required documents, to the Utah Community Action HEAT Program at the following address: 850 W 1700 S Suite #4, Salt Lake City, UT 84104.

Download and complete one of the following forms:

HEAT Application

HEAT Application (en Español)

Access additional State of Utah HEAT forms

Option 2: Apply online, if eligible.

You might qualify to submit your HEAT application online.

Option 3: Schedule an Appointment

You may begin scheduling an appointment starting October 19th with appointments available from November 1st on. During phone appointments, HEAT staff will guide you through the application process and answer any questions you may hve. To schedule an appointment, call 801-359-2444 after October 19th. 


What to Include in Your Application

Required Documents

  • Government-issued photo ID
  • Social Security cards for all household members with a social security number
  • Recent bills for both power and gas
  • Proof of income for all adults (18 and older) in the home for the previous calendar month

Optional Documents *These may increase your HEAT benefit*

  • Birth certificate for any child five or younger
  • Proof of disability
  • Receipts for all household medical, dental or vision payments made in the previous calendar month
  • Signed pharmacist print-out for prescriptions

Forms (Optional)

If you prefer to fill out your form ahead of time, you can print it and bring it with you. 


HEAT Program Referrals

Do you have someone you know that needs assistance paying their power and gas bills? With their permission, you can give us their information and we would be happy to contact them to help them apply for our services.


Rocky Mountain Power Home Energy Lifeline Program

The Home Energy Lifeline Program (HELP) is a monthly discount program for Rocky Mountain Power customers who meet HEAT Program eligibility. Clients must re-certify each year either on their HEAT/Crisis application or during a summer re-certification period. Income qualification is the same as for HEAT (at or below 150 percent of poverty). If you have applied for HEAT or Crisis assistance and have Rocky Mountain Power for your electricity, you have already received the monthly discount of $13.14 a month which adds up to $157.68 per year. If you did not apply for HEAT, you will want to complete a HELP application and submit it with the following documentation:

• All income from the month prior to the application
• Your most recent Rocky Mountain Power bill

If you need assistance with the application process, please call 801-359-2444 or 1-844-214-3090.

For information on year-round energy crisis assistance, call 801-359-2444.