Please fully read the following Case Management & Housing statements and disclaimers regarding all services:
UCA provides rental/deposit assistance based on program eligibility requirements, available funding, and staff availability to take on new clients. UCA makes every effort to assist as many applicants as possible, however, if our funding is spent out or case managers have a full case load you may be referred to other agencies or asked to reapply at a later date.
UCA Case Management & Housing Services are designed to empower you on your path towards self-sufficiency, and to help you lead a self-determined life. Creating an appointment with UCA will allow us to determine your needs, assistance you may qualify for, and the duration of case management.
Note: Attending your appointment will not guarantee cash assistance from UCA or other partner agency. If payments are approved, most payments will take up to 14 days to process, and you may be asked to contribute a portion towards your deposit or rent.
Note: As a general rule, you will need to bring photo identifications, birth certificates, Social Security cards (or Tax Payer Identification Numbers), income statements, lease/eviction notices, landlord contact information, pertinent health information, pertinent employment information, pertinent education information, and pertinent housing information for each member of your household to expedite the assessment process. However, if you are missing documents please still attend your first meeting and the case manager reviewing your case will let you know if there are additional requirements. This is not a comprehensive list, and you may be required to supply additional documents for verification purposes.
Note: If you miss your appointment, or you need to reschedule your appointment, attaining a new or prompt appointment is not guaranteed.
Note: All services and payments are not guaranteed, and depend on: application, documentation, eligibility, available assistance, and compliance with case management, goals setting, and goals completion.
For all new clients seeking assistance, we ask that you first complete the following eligibility survey (Surveymonkey link below) for UCA staff to determine your needs and eligibility. Afterwards you will hear from a UCA staff member by phone or email within 1 week, whether or not you are eligible, would be better served by another agency, or selected for an appointment. (All information entered into the surveys will be kept confidential.)
Surveys will only be collected on the 1st and 3rd Mondays from 8:30-7:00 pm. If you have missed these survey times please try back during the next collection period.
ELIGIBILITY SURVEY LINK: https://www.surveymonkey.com/r/G9GNQCH
“Poverty is no disgrace, but it’s a great inconvenience.”
Your income may drop sharply if you experience job loss, divorce, illness, accident, fire, burglary, or other life-changing events. It may not be possible to fully replace the amount of income you lost in the crisis, and it may take months or even years to fully recover. Fortunately, there are many safety nets than can soften the effects of a financial crisis.
What can you do when you are already in a crisis and have few, if any, pre-planned safety nets? Before we talk about what you can do, let’s give some examples of what not to do.
Healthy recovery from a financial crisis often means that we must go through growing pains, and suffer some social and financial setbacks, before we fully recover financially. Remember that additional debt and lack of planning will only delay or intensify your crisis.
UCA’s Landlord Mediation Program assists with Housing Court/Eviction Mediation, by assisting tenants and landlords with disputes to prevent evictions and homelessness, of which greatly disrupts the lives of individuals and families, as well as negatively impacts the credit and rental histories of tenants.
In addition to helping with homelessness prevention, Mediators are also able to help resolve many disputes ranging from having repairs made in a timely manner, or helping to create payment plans or move-out dates. Free Tenants Rights Classes are also offered by Mediators.
Eviction Court Calendars:
You can reach UCA’s Landlord and Tenant Mediator, Heather Lester via e-mail at firstname.lastname@example.org or by phone at 801-214-3109.
Upon entering Utah Community Action facilities, you have a right to be treated with dignity and impartiality. You also have the right to apply for UCA program services without the fear of being denied based on the following protected statuses: race, color, religion, national origin, gender identity, and/or disability. If you feel you have been denied services based on your right to fair treatment you may appeal the decision and request a fair hearing by submitting the form below.
Browse these local listings to find available rental apartments and homes:
The mission of the Utah Community Action Case Management & Housing program is to facilitate housing stability by empowering those in poverty to find their path to self-sufficiency. This process includes assessing need, providing timely interventions and resources, empowering families and individuals with transferable skills and knowledge, and reducing intergenerational poverty. To accomplish these outcomes, the Case Management & Housing program has established the following goals: