Case Management & Housing
Notice: We are still providing deposit and emergency rental assistance, landlord-tenant mediation and case management services. All appointments are over the phone at this time. Call 801-359-2444 during our intake hours, Monday – Thursday 8 am – 6 pm and Friday 8 am – 5 pm. If all staff are currently on the phone, please leave a very brief message with your name and what services you are seeking so that we can return your call..
UCA’s homeless services are also fully operational with all homeless resource centers and the Weigand Center remaining open at this time. Call the Homeless Resource Line for more information: 801-990-9999.
Utah Community Action does not provide mortgage assistance. Mortgage assistance is through the Community Development Corporation of Utah and Neighborhood Works Salt Lake. This funding is available for Salt Lake City residents only. For more information on Community Development Corporation assistance, visit https://www.cdcutah.org/covid-assistance or call 801-994-7222. For more information on Neighborhood Works Salt Lake assistance, visit https://nwsaltlake.org/.
Landlords in need of assistance can apply for the Landlord Housing Assistance Program through the Department of Workforce Services (DWS). More information is available here.
Who is Eligible for COVID assistance?
You may be eligible for Case Management & Housing if the following applies to your household:
• You are experiencing a COVID-related financial crisis
• You are a current resident of Salt Lake City proper or Holliday City (if you are experiencing homelessness, you still need to currently be in these counties).
• You have a current lease in place or are able to sign a lease. Payments are only made on behalf of tenants listed on a lease, and payments are only made directly to owners or property managers.
• Financial assistance may cover: Deposits or rent, arrears (back) rent, arrears (back) deposit, or lot fees.
Find Safe, Long-term Housing
Is your housing secure? The Case Management & Housing program assists income-eligible families and individuals with rental assistance, landlord-tenant mediation, homelessness services and case management to obtain or maintain safe, stable and affordable housing.
How to Apply
To see if you are eligible for Case Management & Housing assistance, please call 801.359.2444 to receive an assessment. Phone assessments can be given: Monday-Thursday, 8:00 am to 6:00 pm and Friday, 8:00 am to 5:00 pm. If you do not reach a staff member, please leave a voicemail with your name and contact information and we will return your call within 1 business day. Walk-in appointments will no longer be accepted, please call to speak with a staff member.
If you are found ineligible for UCA’s Case Management & Housing services, you will be referred to other community resources that may be able to assist you.
For Homelessness Services, please call 801.990.9999 for information about the the Homeless Resources Centers and options available. This line is available 24 hours a day, 7 days a week. If you do not reach a staff member, please leave a voicemail with your name and contact information and your call will be returned within 2 hours.
Affordable Housing Listings
Browse these local listings to search for available, affordable rental apartments or homes:
• Rent.com
• Affordable Housing Online
• KSL.com
• Utah Affordable Housing
• Low Income Apartment Search
• Padmapper/Craigslist.org
Other Resources
• Renters Toolkit
• 2-1-1
• Utah Department of Workforce Services
• AAA Fair Credit Foundation
• People Helping People
Contact Us
For questions and assistance, please call 801.359.2444 from Monday-Friday 8:30 am to 5:00 pm.
For homeless services, including information on the Homeless Resource Centers, call 801-990-9999.
Fair Hearing Request
You have the right to apply for UCA program services without the fear of being denied based on the following protected statuses: race, color, religion, national origin, gender identity, and/or disability. If you feel you have been denied services based on your right to fair treatment you may appeal the decision and request a fair hearing by submitting the form below.